Our experience is leading us
Founder / Lead-trainer
Certified trainer in Nonviolent Communication, coach at PCC level, seasoned coach educator, Resonant Healing Practitioner, eco-therapist, and workshop organizer. She founded BusinessByHeart in 2013 and has been self-employed since then.
She helps individuals come to terms with themselves and find ease, purpose, and agency in their lives. And she educates coaches to become tender companions and inspirational lighthouses for their clients – and to build a foundation of self-care in their work.
She believes in basic human goodness. And that there still is a journey to travel before respect, trust, and care manifest in our everyday life, our communities, and societies.
“MY purpose is to accelerate the humane evolution toward that more beautiful world our hearts know is possible. I’d love you to join me!”
Pernille Plantener
Our Team
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Anna Strycharz-Banas
Facilitator / Coach
Anna has worked as a university lecturer, researcher, mediator, consultant and trainer for nearly two decades. She is passionate about finding ways of supporting adults to tend to themselves and children around them in connected, honest and open ways.
Her work is rooted in NVC and relational psychology. She has trained with Pikler Institute in Budapest, Neufeld Institute in Canada, and has been providing ongoing support for parents and teachers in New Zealand, Poland, UK and The Netherlands. She is committed to finding ways in which we can create a world we want our children to live in.
Anna was born in Poland and now lives in New Zealand. She walks her life alongside her husband and their three children - together stumbling and getting up daily.
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Ondine Delavelle
Facilitator / Coach / Organisation Austria
Ondine discovered Nonviolent Communication over 10 years ago, and has been on the road ever since. On this journey, she gained more room for gratitude, for inner openness and awareness of one's own choices. Among other things, she has completed a mentoring program, attended an International Intensive Training (IIT) in Birmingham, participated in two Erasmus Plus projects, and added the Needs Based Coaching Training in 2021 to her learning backpack.
Motherhood – of a current teenager son – as well as relationships has brought perfect learning fields to grow, fall, and rise again.
After more than two decades working in the field of migration and integration Since January 2024, she is on educational leave, takes part in the Lead the Change Program of the Pioneers of Change, and is facing new shores where Needs Based Coaching plays a major role. Stay tuned!
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Jean Majida McElhaney
Facilitator / Coach
I support people in gaining clarity about what matters and next steps toward experiencing more of what they value in life. I offer coaching, counseling, mediation, empathy, and communication skills development.I am an ordained interspiritual minister, host Death Cafes, am certified with CNVC, lead Dances of Universal Peace, and have training in movement chaplaincy, restorative justice, and energy healing, plus some additional training in psychosynthesis, trauma and grief.
On the other hand I have a master's degree in English Literature and Counseling, and professional licenses (USA) in clinical social work and professional counseling.What makes my heart sing: My ragdoll/Persian cat Nuriya running toward me; music (currently especially from Sami Yusuf); people pausing to enjoy my Poetry Stand; Dances of Universal Peace retreats; and the magic that happens when people connect their hearts.
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Anja Perl
Website creation / Coach / Facilitator
Anja enriches Life around her with knowledge about Nature therapy, NVC, IFS, Needs-based coaching, mindfulness, animism, gardening, food making and self-sufficiency.
Originally from Germany, she has lived in many places and, interestingly, started career and life over several times. The biggest transformations came when life reshaped itself—sweeping away home, relationships, and work all at once. Yet, looking back and into the now, each of those turns ultimately left and leave her more whole and secure on life’s path.
What carries her through the unknowns are the power of community, knowing how to ask the right questions, and connecting with the many shapes and forms of nature, from which there is much to learn.
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Medea Bindewald
Facilitator / Coach
Medea bridges professional coaching with classical music. She founded IN TUNE Coaching to help musicians create sustainable careers that honour both their art and their wellbeing, offering 1:1 sessions and musician-focused programs in English and German.
Medea's work is grounded in her own experience as a harpsichordist and music educator, including seven years teaching at the University of Music and Theatre "Felix Mendelssohn Bartholdy" in Leipzig. Her approach to coaching is inspired by Nonviolent Communication, Internal Family Systems, and trauma-informed practices from Resonant Healing.
Medea advocates a cultural shift within the classical music world, moving away from traditional paradigms of competition and evaluation toward collaboration, authentic expression, and each person's unique contribution. She is passionate about exploring how coaching principles can be meaningfully integrated into music education to support the next generation of artists.
She shares regular reflections on musicians' wellbeing in her monthly LinkedIn newsletter, The Well-Tempered Musician.
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Wolfgang Brötz
Facilitator / Coach
„I am grateful for how Needs-Based Coaching has enriched my life, and I am excited to grow and learn together in our upcoming mastermind sessions.”
Wolfgang Brötz is a Needs-Based coach with a degree in Business Administration and extensive experience in corporates, financial institutions, and start-ups across various countries.
As the founder of Compass-ionate Coaching, he guides financial professionals seeking sustainable success without sacrificing their well-being through 1:1 sessions and tailored programs based on Positive Intelligence, offering coaching online in both German and English.
His clients discover strategies to thrive during career transitions and gain clarity amid complex decisions. Wolfgang creates confidential spaces where his clients reconnect with their core values and build emotional resilience that enhances their financial acumen—transforming not just their professional effectiveness but also their personal fulfillment.
Wolfgang is passionate about environments where freedom from inner critics and interpersonal friction creates space for connection, innovation, and sustainable success.
compass-ion.info -

Gitte Brandenburg-Carlsen
Facilitator / Coach
Gitte has been teaching Nonviolent Communication since 1997, and equips people with tools for compassionate dialogue and needs-centered awareness. As a Needs-Based coach, she invites clients to explore their inner landscape, recognize authentic needs, and meet themselves in their being rather than merely in their doing - an approach that cultivates lasting self-awareness and meaningful transformation.
Gitte is a certified occupational therapist who blends somatic, psychological, and psychiatric expertise into her coaching practice. Her training as a body-oriented psychotherapist and Resonant Healing practitioner allows her to weave physical sensations into psychological insight. Her decades of experience in psychiatric settings have sharpened her ability to integrate mind-body dynamics, helping clients build the skills needed to function optimally in their specific contexts while honoring the whole person.
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Kersten Kloser-Pitcher
Facilitator / Coach
Our Team of Mentors
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Becky Dale
Mentor
Becky Dale is an independent co-creative coach, consultant and composer working toward healing, well-being and connection for all. She has comprehensive experience in building self-healing communities.
US-based, Becky is a theater composer and passionate about working for racial justice and experimenting with new economic and system models that build equity.
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Altaf Shaikh
Mentor
Altaf is a co-founder of a waste management company dealing with non-recyclable plastic waste. He is committed to leave this planet a better place for the next generation.
Altaf holds a PCC credential and has logged over 4000 hours of coaching. He is also a faculty with Leadership That Works , offering Coaching For Transformation India, an ICF accredited coach certification program.
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Pernille Plantener
Mentor
Pernille is the founder of Needs-Based Coaching and also a seasoned coach mentor, having grown hundreds of coaches toward accreditation.
She is, like the other mentors, accredited as a PCC assessor by the International Coaching Federation, ICF.
Read more about Pernille above.
Contact
We are here to answer your questions and accompany you in your wonderings wether Needs-Based Coaching is your next right step!
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